Birthday & Celebration Cakes
Terms & Conditions
Your Birthday Cake or Celebration cake order will be confirmed when the deposit is received by Sugar Bowl Bakes. The booking retainer fee will be 50% of the total balance. Should your order be £150 or more, then the deposit will be £100. The deposit is non-refundable unless both parties agree on mitigating circumstances. Should you need to change the date or move your event, please contact me and I will attempt to accommodate. However, I cannot guarantee this will be possible, and if not possible there is no refunds of deposits. Payment can be made via cash or bank transfer. Cash is only accepted in person.
Should you have a remaining balance, it must be paid no later than 7 days before collection. If payment is not received in good time, I reserve the right to refuse your order. For orders with the value of £150 or more, final balance will be required 14 days before collection. Absolutely no refunds will be granted within 7 week of your collection date. If special decorations have been ordered for your cake, and a refund is requested the cost of these will be kept back from any refunds issued along with the deposit amount.
Collection or Delivery
On collection of your cake, you must travel with it on a flat surface, such as the footwell of your car or the boot. Do not travel with the cake on your lap as damage is more likely to occur no matter how careful you are. Sugar Bowl Bakes, will not be responsible for damage incurred once the cake leaves the premises, in any circumstance.
Delivery: There is a charge for this service based on distance, please request a quotation for delivery costs and availability for this service at the time of booking.
Storing Your Cake
Creating Your Cake
We will do our utmost to ensure that your order is fulfilled, but should unforeseen circumstances prevent this, we will offer a full refund and also try to source another local and trusted baker to fulfil your order.
If you have any questions regarding any of the above, please feel free to send me a message.